🗣️Communication #

1. No pushiness in upselling
2. Informing customers by each item price
3. All drinks available in the branch
4. Combos are applied for all drinks

🧂Ingredients #

1. Restrictions in the ingredients
2. No recipe changing
3. t’s forbidden to add the flavour of any new drink to another drink

🚚Delivery #

1. All drinks on delivery platforms should be available
2. Adjusting the price over the platform from your side is not allowed
3. Orders should be rung as requested

🖥️System #

1. Every order should be rung as it is
2. Transactions not allowed to be held
3. Receipts should be given to the customer on spot

🍩Donuts #

1. You are not allowed to use the TA
2. Employee’s meal is forbidden to be given to the customers for free with the drink
3. Munchkins are not allowed to be given out with the drink.
4. Any violation of the rules will cause the branch immediate disqualification and an action plan will be taken for the manager and team members.