🤝 The 6-Step Service Model #
- Acknowledge the customer with eye contact and a smile
- Inquire about the order with guest focus
- Suggest and upsell when appropriate
- Fill the order accurately and efficiently
- Ring the order and ask about the mobile app
- Thank the customer and invite them back
🧠 Key Service Rules #
- Be polite and friendly
- Speak clearly
- Never rush the customer
- Always confirm the order
