Docs Category: DAY 6-Customer Service & POS System

View Categories

DAY 6-Customer Service & POS System

6 Docs

6-Step Customer Service Model

Last Updated: January 13, 2026

🤝 The 6-Step Service Model 🧠 Key Service Rules

FFQC & LAST Principles

Last Updated: January 13, 2026

⭐ FFQC – Customer Expectations 🔧 LAST – Handling Customer Complaints

POS Handling & Cash Policy

Last Updated: January 13, 2026

💻 POS Handling Rules 💵 Cash Policy

Dunkin App & Loyalty Program

Last Updated: January 13, 2026

📱 Dunkin App Benefits 🔄 How to Collect Smiles

Areeba Machine & Digital Payments

Last Updated: January 13, 2026

💳 Areeba Machine Usage 📊 End-of-Day Reports

Professional Conduct & Common Mistakes

Last Updated: January 13, 2026

✅ Professional Conduct ❌ Common Mistakes