{"id":456,"date":"2026-04-20T13:33:04","date_gmt":"2026-04-20T13:33:04","guid":{"rendered":"https:\/\/training.mssolutionsonline.com\/?post_type=docs&#038;p=456"},"modified":"2026-04-20T13:47:10","modified_gmt":"2026-04-20T13:47:10","password":"","slug":"drive-thru-process","status":"publish","type":"docs","link":"https:\/\/training.mssolutionsonline.com\/?docs=drive-thru-process","title":{"rendered":"Drive thru process"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>\ud83d\udc68\u200d\ud83c\udf73Employees:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li> Should always be ready on the drive thru window and apply hygiene (Hair groomed-proper shaving-short nails-no accessories)<\/li>\n\n\n\n<li> Smile and greet the customer with polite manner (bonjour, good evening\u2026)<\/li>\n\n\n\n<li>Should serve the order fast since the customer that are seeking drive thru experience are usually low in time and asking quick orders<\/li>\n\n\n\n<li> Should not seem pushy on upselling, yet to be swift and smart while suggesting items<\/li>\n\n\n\n<li>It\u2019s important to have a clear and loud voice, making sure to have the smoothest interaction with the customers<\/li>\n\n\n\n<li>Carefully hand over the orders, making sure the customers have a firm grip over the items<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83e\uddd1\u200d\ud83d\udcbc<strong>Customers:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li> Promotions should be visible through the drive thru window, whereas the customers will be looking over those items while waiting for their orders<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83c\udfec<strong>Shop<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li> Make sure the drive thru window is always clean and neat, as its surrounding area is always clean and free of obstructions<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udc68\u200d\ud83c\udf73Employees: \ud83e\uddd1\u200d\ud83d\udcbcCustomers: \ud83c\udfecShop<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[9],"doc_tag":[],"class_list":["post-456","docs","type-docs","status-publish","hentry","doc_category-day-7-operations-compliance"],"year_month":"2026-05","word_count":150,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"MSCerpAdmin","author_nicename":"mscerpadmin","author_url":"https:\/\/training.mssolutionsonline.com\/?author=1"},"doc_category_info":[{"term_name":"DAY 7-Operations &amp; Compliance","term_url":"https:\/\/training.mssolutionsonline.com\/?doc_category=day-7-operations-compliance"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/training.mssolutionsonline.com\/index.php?rest_route=\/wp\/v2\/docs\/456","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/training.mssolutionsonline.com\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/training.mssolutionsonline.com\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/training.mssolutionsonline.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/training.mssolutionsonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=456"}],"version-history":[{"count":2,"href":"https:\/\/training.mssolutionsonline.com\/index.php?rest_route=\/wp\/v2\/docs\/456\/revisions"}],"predecessor-version":[{"id":473,"href":"https:\/\/training.mssolutionsonline.com\/index.php?rest_route=\/wp\/v2\/docs\/456\/revisions\/473"}],"wp:attachment":[{"href":"https:\/\/training.mssolutionsonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=456"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/training.mssolutionsonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_category&post=456"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/training.mssolutionsonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}