{"id":135,"date":"2026-01-13T20:12:11","date_gmt":"2026-01-13T20:12:11","guid":{"rendered":"https:\/\/training.mssolutionsonline.com\/?post_type=docs&#038;p=135"},"modified":"2026-01-13T20:12:11","modified_gmt":"2026-01-13T20:12:11","password":"","slug":"professional-conduct-common-mistakes","status":"publish","type":"docs","link":"https:\/\/training.mssolutionsonline.com\/?docs=professional-conduct-common-mistakes","title":{"rendered":"Professional Conduct &#038; Common Mistakes"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">\u2705 Professional Conduct<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Respect every customer<\/li>\n\n\n\n<li>Follow Dunkin values (FIT TAPE)<\/li>\n\n\n\n<li>Maintain positive attitude<\/li>\n\n\n\n<li>Work as a team<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u274c Common Mistakes<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Skipping order confirmation<\/li>\n\n\n\n<li>Forgetting receipt<\/li>\n\n\n\n<li>Poor upselling tone<\/li>\n\n\n\n<li>Mishandling complaints<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u2705 Professional Conduct \u274c Common Mistakes<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[5],"doc_tag":[],"class_list":["post-135","docs","type-docs","status-publish","hentry","doc_category-day-3-cold-drinks-part-2"],"year_month":"2026-05","word_count":29,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"MSCerpAdmin","author_nicename":"mscerpadmin","author_url":"https:\/\/training.mssolutionsonline.com\/?author=1"},"doc_category_info":[{"term_name":"DAY 3-Cold Drinks -Part 2","term_url":"https:\/\/training.mssolutionsonline.com\/?doc_category=day-3-cold-drinks-part-2"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/training.mssolutionsonline.com\/index.php?rest_route=\/wp\/v2\/docs\/135","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/training.mssolutionsonline.com\/index.php?rest_route=\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/training.mssolutionsonline.com\/index.php?rest_route=\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/training.mssolutionsonline.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/training.mssolutionsonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=135"}],"version-history":[{"count":1,"href":"https:\/\/training.mssolutionsonline.com\/index.php?rest_route=\/wp\/v2\/docs\/135\/revisions"}],"predecessor-version":[{"id":136,"href":"https:\/\/training.mssolutionsonline.com\/index.php?rest_route=\/wp\/v2\/docs\/135\/revisions\/136"}],"wp:attachment":[{"href":"https:\/\/training.mssolutionsonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=135"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/training.mssolutionsonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_category&post=135"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/training.mssolutionsonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fdoc_tag&post=135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}